Frequently Asked Questions (FAQS)

Q. How do I know if coaching is right for me?

A. Have you found your passion in life? Are you living your dream? Have you attained the early career success you desire? Are you able to attain peak mental and physical performance? If you answered "No" to any of these questions, then coaching can help you.

Q. I've seen life coaches on TV. Is this the same thing?

A. Probably not. Most television representations of coaching are often over-emphasized, over-simplified or over-dramatized in order to create an entertaining experience. Real coaches are experienced practitioners who conduct themselves with the highest standards of professionalism and ethics.

Q. Doesn't coach have to be in my field, or know a lot about my personal situation to help me?

A. We don't believe so. Our philosophy on coaching is that a trained coach will provide insight that you would not get from a mentor or someone in your field of business. Most of us place limits on ourselves and a coach can help see clearly the obstacles in your way.

Q. When I need advice about something, I can usually turn to my friends or family. Why should I pay for coaching when I can already get it for free?

A. Look at our What's Coaching section to learn about the differences between coaching and advising or mentoring. As much as we would like to think that we can get truly impartial coaching from our friends, remember that they have a vested interest in keeping us the way we are. After all, if we change significantly, then our relationship with them might change significantly, too.

Q. How do I know that I'm getting access to a legitimate coach?

A. This is a very valid question. Coaches are a fragmented group of professionals and the nature of the coaching industry means that it can be very difficult for you to find a coach on your own and be confident in their quality. 24hourcoach takes away the uncertainty around the quality of the coach. Membership in our Coach Registry has to be approved. We screen all coaches for credentials, experience and suitability before accepting them into our network.

Q. What if I'm not satisfied with the responses that I get from the coaches?

A. The coaching process often makes us look at ourselves in ways that we are not accustomed to. It asks us questions that take us outside of our comfort zone. Its intention is to break us from the patterns and habits that have kept us from reaching our greater goals-but that's not always something we want to hear. If you feel that your coaching responses did not achieve this and you are still unhappy with your experience, please send us an email describing your situation to feedback@24hourcoach.com

Q. Why do you call yourselves 24hourcoach?

A. Simple. When you pose a challenge on the website, you'll get a response usually within 24 hours and since we recruit coaches from around the world there are typically coaches signed on when you need it.

Q. I am a coach and I would like to be a part of your network.

A. Coaches can apply to be a coach in the 24hourcoach network (Coaches Page). Generally speaking, if you meet our selection criteria and have some coaching experience, then you may be eligible to join our network.

Q. Why do I have to provide my name and personal details? I would prefer to be anonymous when talking about my personal issues online.

A. All 24hourcoach clients have the ability to receive coaching completely anonymously by purchasing the confidential online coaching program See coaching programs (view coaching programs) to see all of the programs available. We collect personal data for billing purposes only.

Q. What payment methods do you accept?

A. We accept American Express, Visa, MasterCard and Discover. We use 128-bit encryption to make your information unreadable as it passes over the Internet.

Q. What's the difference between executive and life coaches?

A. There is really little difference in the skills or process utilized by an executive or life coach. Each operates from the premise that the client either knows or is capable of finding the answer. Typically executive coaches have either worked in an executive role or have served as consultants. This provides them with some level of empathy and appreciation for the environment and context for executives.

Q. Will I always receive specific answers to my questions?

A. Coaching involves learning and growth. Depending on the scenario, coaches may pose more questions than answers, so that the client can fully examine their thinking and reflect on any limiting beliefs. Greater growth takes place when people examine their thinking and asking the right questions perpetuates this.

Q. I'm new to coaching. How many coaches are there and what kinds of backgrounds do coaches typically have?

A. It is estimated by the International Coaching Federation that there are approximately 50,000 coaches worldwide. Coaches come from all walks of life. Many were successful business consultants or practicing psychologists prior to entering the coaching field.